For a relaxed everyday life.

This is tenant service.

Digital caretaker · for your tenancy

Good tenant service is there when you need it. No detours. As natural as good service should be today.

Already in use

More and more property managers already offer their tenants a modern tenant service.

  • SBB
  • Stadt Zürich
  • PRIVERA
  • Cham Group
  • Previs Immobilien
  • and many more
An empty bank branch behind its shop window — outside, passers-by walk past

The world has changed. Renting, too.

Good service reshaped our everyday life long ago.

In many areas of everyday life, good service has become a given.

Someone confirms an online transfer over breakfast
Online bankingOnline banking made trips to the bank unnecessary.
Someone orders from the sofa on their phone, unhurried
ShoppingOrdering without getting up.
A couple checking in digitally in a hotel lobby
TravelArrive. Don’t queue.
A courier hands a parcel to a resident at the entrance
Parcel deliveryFind. Don’t search.

Good service simply works. No detours.

Tenant service should feel just as natural.

Time for a new standard

Many areas of our everyday life have changed. Yet when renting, information and requests are often still spread across notes in the stairwell, PDFs, e-mails and phone calls. Not because it couldn’t be better. But because the standard has rarely been rethought.

Time for tenant service.

A contrast: a man reads notices on the noticeboard while a woman finds the same information on her phone
A woman looking something up on her phone in a bright entrance hall

Know

Find answers instantly.

Quickly find what matters for your tenancy: documents, house rules, news, emergency information and the right contacts. No lengthy searching, independent of opening hours.

Manage

Make changes yourself, anytime.

Update contact details and payment and bank information directly.

A woman updates her details on her phone at the kitchen table, a child playing behind her
A family moving in as the property management hands over the keys

Change

Move-in. Move-out. Arriving.

The tenant service guides you step by step — from subletting and notice to the move to a new property.

Help

So your request reaches the place where it can be solved.

Record damage, faults or lost keys once – so the right people get all the information they need for a quick solution.

A tradesperson repairing an intercom in the hallway, a resident standing by

Service world

Not every request is a complicated special case.

Much can be done directly: order name plates, clarify billing questions, get consumables or use further services around your home or business premises.

A world of services: everyday services and orders for home and business premises

For your everyday life

Organise less. Get more done.

The tenant service doesn’t take everything off your hands. But it makes many things easier.

You know faster what matters. You reach the right contact.

And you handle much of it when it suits you — at home and at work.

Tenant service under the property manager’s own name and identity

Your tenant service

Your tenant service is offered by your property manager – in their name and tailored to your tenancy.

So you always find the tenant service where you expect it. imofix.io works in the background — like a digital caretaker, so information, requests and services are reliably available. So requests arrive complete and can be solved faster.

Mieterservice — by

Good service keeps evolving.

What was modern yesterday is a given today. And what is a given today can become even simpler tomorrow.

That’s why the tenant service keeps developing.

What would make your everyday life even easier?

People in different situations using the same tenant service in the entrance of the same building

Frequently asked questions

I want that too.

Would you like a digital caretaker for your home or premises too? Tell your property manager.

Recommend the tenant service
A warm evening mood outside an apartment building — coming home